Clinical Coordinator

Department

Operations

Reports To

Clinical Nurse Manager of Operations

General Summary of Duties

This position provides first line supervision of Call Center, Provider Medical Assistants, Roomers, and Phlebotomy. Provide coverage for the manager in his/her absence.

Essential Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Assist with Day-to-Day needs of Call Center, Provider Medical Assistants, Roomers, and Phlebotomy; daily staff assignments, time off requests, same day call outs, IT help tickets
  • Organizing and distributing Day Sheet
  • Schedule oversight; reviewing open appointments, assign staff to assist to fill provider schedules, ensure utilization goals are met
  • Ensure schedules are reconciled at all locations
  • Daily review of unmatched results
  • First line of resource for Patient Grievances
  • Assist with patient walk-ins
  • Oversight of sample closet
  • Unlocking/locking charts
  • Merging charts
  • Champion to ensure quality measures are met within assigned departments; patient portal usage, electronic referral transmission, prep kits
  • Evaluates workloads and patient flow with Clinical Nurse Manager
  • Take department meeting minutes
  • EMR Superuser
  • Provide training and re-education for assigned departments
  • Coordinate new hire orientation
  • Assist with updating policies in conjunction with Clinical Nurse Manager, follow company protocols for policy review
  • Conduct candidate interviews with Clinical Nurse Manager
  • Other duties/projects as assigned

Education and/or Experience

  • Bachelor’s degree required
  • Successful completion of a Medical Assistant, LPN, or RN program
  • Strong proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
  • Previous experience training others
  • Proven leadership skills
  • Minimum 1-year supervisory experience in a clinical setting

Certificates, Licenses, Registrations

  • Bachelor’s degree required
  • Successful completion of a Medical Assistant, LPN, or RN program

Hours of Operation

This position is scheduled Monday – Friday, 8:30am – 4:30pm or 9:00am – 5:00pm, depending on needs of the day. Hours may vary, or change based on operational needs of the business.

Apply Online